Terms of Service

Terms of Service

Welcome to Parts Online Network LLC / Used Parts Online Network! Please carefully read these Terms of Service ("Terms") before using our website, having your vehicle serviced or purchasing any products from us. By accessing or using our website, having your vehicle serviced and placing an order, you agree to be bound by these Terms. If you do not agree with any of the provisions stated below, please refrain from using our website, having your vehicle serviced or making any purchase. 

1. General

1.1 Parts Online Network LLC / Used Parts Online Network operates an online retail store specializing in the sale of used auto parts. Please note that most parts sold on our platform are used, unless otherwise noted, and therefore, cosmetic blemishes may be present. It is important to consider this factor before making a purchase.

1.2 By placing an order on our website, you confirm that you have carefully reviewed the product description, including any information regarding cosmetic blemishes, and that you fully understand the nature of the used auto parts being sold.

1.3 We reserve the right to modify or update these Terms at any time without prior notice. It is your responsibility to review the Terms periodically for any changes. Continued use of our website after the changes are made will be considered as your acceptance of the updated Terms.

2. Ordering and Returns

2.1 Placing an Order: To purchase a product, you must provide accurate and complete information during the checkout process. By submitting an order, you represent and warrant that all information provided is true, accurate, and up to date. It is your responsibility to confirm the part you are ordering is correct. 

2.2 Return Policy: We understand that there may be instances where you may need to return a product. However, please note that our return policy has specific limitations:

  • We do not accept returns for cosmetic blemishes or any issues that were disclosed in the product description prior to purchase.
  • All returns must be authorized by our customer support team. Please contact us within 10 days from the delivery date to request a return authorization.
  • Return shipping costs are the responsibility of the customer and will not be covered by Parts Online Network LLC / Used Parts Online Network. 
  • A 30% restocking fee will be deducted from the refund amount for all authorized returns. Initial shipping is non-refundable under any circumstances.

2.3 Condition of Returned Items: Any returned items must be in the same condition as when they were shipped, including all original packaging and accessories. We reserve the right to refuse a return or apply additional fees if the product is not returned in its original condition.

2.4 Refunds: Once the returned item is received and inspected, we will process the refund within a reasonable timeframe. Refunds will be issued in the original form of payment used during the purchase, excluding any restocking fees.

2.5 Orders in the continental USA are free ground shipping.  If you'd like to upgrade your shipping please email us first.  International orders will require additional postage.

3. Vehicle Service

3.1 All vehicles in for service / repairs in the Parts Online Network LLC / Used Parts Online Network are provided an initial estimate however situations arise in which that estimate may be more or less.  By having your vehicle serviced with us you acknowledge this circumstance. 

3.2 Parts Online Network LLC / Used Parts Online Network prefers to use parts sourced by us.  In the event you would prefer to source your own parts you are responsible for any additional labor required due to a faulty part or improper fitment.

3.3 Parts Online Network LLC / Used Parts Online Network provides no warranty on performance parts and performance vehicle builds unless provided in writing. No warranty is expressed or implied.

4. Intellectual Property

4.1 All content on our website, including but not limited to product images, descriptions, logos, and trademarks, is the intellectual property of Parts Online Network LLC / Used Parts Online Network.  Such content is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without obtaining prior written permission from Parts Online Network LLC / Used Parts Online Network. 

5. Limitation of Liability

5.1 Parts Online Network LLC / Used Parts Online Network shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website, products, or services, including but not limited to damages for loss of profits, data, or other intangible losses.

5.2 In the event that Parts Online Network LLC / Used Parts Online Network's liability is established, it shall be limited to the total amount paid by you for the specific product in question.

5.3 Parts Online Network LLC / Used Parts Online Network provides no warranty on performance parts and performance vehicle builds unless provided in writing. No warranty is expressed or implied.

6. Governing Law

6.1 These Terms shall be governed by and construed in accordance with the laws of Orwigsburg, Schuylkill County, PA. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Orwigsburg, Schuylkill County, PA